Excellent Customer Service

Five-Star Quality

Visit England Gold Award

for exceptional quality of accommodation and customer service

2016 Visit England ROSE Award

for recognition of service excellence

Excellent customer service is something we are very proud of and we will do our utmost to cater to individuals needs where possible. A welcome basket on arrival of wine, homemade bread and locally sourced breakfast produce will kick off your holiday break and the complimentary grocery unpacking service allow you to settle straight into your stay with us.

With 6 en-suite bedrooms across three barns and group dining for up to 12 people, the barns are a perfect retreat for wedding parties, family reunions or any group, whether couples, friends or families.

On Arrival

Arrival Welcome

A personal greeting for you and your guests

We have a personal welcome meet and greet service, to allow you to be guided around the property and ask any questions and orientate yourself to where everything is. The owner lives on-site and is on call 7 days a week.

For each barn, a welcome basket of Yorkshire breakfast produce and homemade bread awaits you on arrival. You choose which wine or Prosecco and Bread you prefer!

Everything you need

Ready to settle straight into your break

We offer a complimentary pre-arrival supermarket delivery unpacking service, allowing you to settle straight into your stay with us. Supermarkets include OCADO, Sainsburys, Tesco, Asda and Morrisons.

Everything is provided for you, including an endless supply of logs and kindling for the log stoves free of charge. Prices include VAT and there are no hidden extras, all you need bring is the additional food and drink not already in your welcome basket.

Pampering

PAMPER sessions can be organised at the barns including massage, facials, manicures an pedicures and other therapies. Please ask us for details. There are also some spa venues a short distance away if you wish to venture out.

Dining / Home chef service

You are offered a fully equipped kitchen for some fine dining, however, there are a number of very nice local restaurants. For groups of 6 or more, a HOME CHEF or BUFFET service can be organised depending on availability.

Coach or mini-bus hire

For groups, we have details of local companies who can provide transport for you in 8 or 12 seater buses. Please ask us for details.

Children & babies

We accept children of all ages and can provide you with up to 2 travel cots/mattresses and 3 highchairs, waterproof mattress protectors, as well as a baby bath, stair-gate and bed guard. These are free of charge, subject to availability. We ask that you bring cot bedding with you.

Pets

I’m afraid we do not accept pets, the exception being guide dogs for the blind. The only suitable cottage would be The Irishman’s Cottage which is level throughout.

Cycling Hire

We have a small stock of adults bicycles and bicycle helmets available for you to use FREE OF CHARGE, subject to availability. The area boasts quiet roads and is very flat! We are close to the Sustrans ‘Solar System’ route which leads directly into York city centre and is part of the route 65 Trans Pennine Trail, but without the mountains!

Accessibility Schemes

Walkers welcome, families welcome, cyclists welcome

Visit Britain - Walkers Welcome Scheme

This scheme accredits businesses who cater for cyclists, walkers and visitors with an interest in outdoor activities and the environment.

The Families Welcome scheme

Giving families the confidence that they are booking quality accommodation that meets their particular needs. Simple criteria have been developed which consider the specific requirements of families with children.